Google Store

Someone purchased something on the Play Store that was not me. I contacted Play the same day.

I got back an email asking for more info, which I provided the moment I received it. I have not heard anything back. So I filed it again, and they sent an email saying the purchase was made for a nonrefundable item.

Call me retarded, but I fail to see how that is my fault or my problem. They have shut down 98% of the phone numbers listed online for you to contact.

So if you want to commit fraud on Google Play, be sure the item you purchase fraudulently is nonrefundable, because you can keep the product, and they will do nothing to investigate it.

It really is a criminal's dream to live in America these days.

First, it is fraud. Then it is punching strangers in the face and walking away just because you can.

Next comes beating up police in broad daylight, and once you have completed all steps, passed Go, and collected $200, go ahead and commit a rape and/or murder in broad daylight on video. The final boss is to see if there is anything worse than what you can do and still get out the same day on cashless bail.

What a bunch of a#$$%&%$!

I want my *** money back y'all didn't have no business taken anything out of my account so give me my damn money

google has the wrong phone number on my account mrrsmathis@***.com (940)453-**** is incorrect for that account that I need corrected so that I can get recovery information to add correct number on that account how do I get that changed to correct phone number

I want to talk to support person I need a phone number to Google support. Why can't I get the phone number to Google play

I am very disappointed with Google. I have IPhone and any time there is problem it goes very smoothly

I do not want to even give my experience one star! Trying to use the Google nest discount from email because they no longer support gen 1 or 2 so wanting to buy gen 4 nest thermostat.

Google store declines payment... call my back and not at their end.

Google... I need to talk to human please!

Can't redeem gift card purchase for Google Play gift card and says $0 balance when loaded into my device wallet.

Did not get a 25% discount when I purchased my Google Pixel 10 Pro XL phone even though I have a 200GB Google One membership. I tried to call Google Store customer service with no luck.

I was transferred to this customer review page, asking me where the issue was resolved. There was no one to attend to my issue on the phone call, and I am being asked to write the review without even having my issue listened to.

Your company sucks has no customer service you need to just like tear it down and start over. Its ridiculous.

I have one simple question and no one can answer it. Do you sell Google security cameras with fall lights that are wireless I know you have wired, but do you have wireless

You can start by answering the phone, so I can talk with a real person instead of an automated voice

Impossible to deal with. Can't even cancel or contact. Extremely annoying and just getting the runaround.

Can't find dedicated Google store assistance and when a number is provided, it's only after going through more hoops than a circus performer. When a connection is made, it's not google support but some other business whose phone tree doesn't even have the subject matter you're looking for.

A complete and total waste of time. Non customer service!!

Don't bother.

No reason at all to call them. This is Assurant and not the Google Play Store.

Do not call this number if you're trying to reach them. It's an absolute waste of time and you should not do it.

I have to keep typing to reach 100 symbols, which is absolutely as insane as this number is. Maybe I'll just chill with y'all.

disputing the return of the 8 Pro to me and not receiving credit. The reason given on the return said it was an unknown device.

It is NOT an unknown device. It is as I described and was purchased from the Google Store. I was originally returning it for $230 value with the purchase if the 9 Pro, but when I switched to the 9 Pro XL, I cancelled the return of the 8 Pro and instead entered it as a return for $230 value with the purchase of the 9 Pro XL. I'm attaching screenshots of the emails I received regarding the return showing the excuse it was an unknown device.

Please send me a label to return this Pixel 8 Pro phone again.

I have been a customer of many Google products and services for years. I have a Dr Appt until noon CSTso not available until after