Anonymous
map-marker Springfield, Ohio

I haven't receive my watch.

I was told to wait 24 hours. It has been 4 days and nothing.

They told me once you received the watch you will send me the replacement. However, I have no idea what is going on.

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Ilea Xvp

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Verified Buyer
| map-marker Munich, Bavaria

About my bill

Google Store - About my bill
Google Store - About my bill - Image 2
Google Store - About my bill - Image 3

I want to know why google took money on my account. However i didnot oder anything from google.! @^&*

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User's recommendation: Nothing

Janet C Ems

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Verified Reviewer

Payment help

Google Store - Payment help

I used my husband's credit card and then we didn't know where it was coming from after I used it, so he ended up reporting a fraud. We took care of all of that, and then I also apologized to Google about it.

The last person that I talked to said I only owe $120, and I would like to pay that so that I can get my Google Play back. Thank you.

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Preferred solution: My account straightened out to pay my bill to get my Google Play back

Jack S Fky

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I was Charged for canceled subscription

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Google Store - I was Charged for canceled subscription

I had already canceled my Subscription to Protect Star and then I was Charged Weeks later from the Subscription service under the Google Play Store Payment Services.

And Also the google account that the service exists at is a disbanded email associated with the account. I had canceled that service more than a month ago. The Free Purchase said that I could cancel anytime and then charged me anyway and I am Certain that the account that it is paid for is a lost account.

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Loss:
$14
Pros:
  • It lets you try stuff without paying
Cons:
  • Charge you even though you cancel

Preferred solution: Full refund

User's recommendation: Sometimes google defaults into your payments

1 comment
Carmine Ycu

June 2024 - the IM Chat Customer service is USELESS ! they ask a question ...

transfer ..... they ask a question ... transfer ..... they ask a question ...

transfer ..... they ask a question ... transfer ..... they ask a question ...

transfer ..... they ask a question ... transfer ..... they ask a question ...

transfer ..... they ask a question ... transfer ..... they ask a question ...

transfer ..... they ask a question ... transfer ..... they ask a question ...

transfer ..... they ask a question ... transfer ..... they ask a question ...

transfer ..... they ask a question ... transfer ..... they ask a question ...

transfer ..... they ask a question ... transfer .....

they ask a question ... transfer .....

Jimmy R Wzb

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You canceled my order

Google Store - You canceled my order

This was a new different company and it had nothing to do with trying to cancel my Google Chrome store order

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Loss:
$5
Pros:
  • There are no pros that only works on desktop
Cons:
  • It only works on desktop you do not tell anybody before they pay

Preferred solution: Full refund

User's recommendation: Do not recommend that phone number for any customer of Google Chrome store

Ram K Osh

They stole my iphone

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Google Store - They stole my iphone

Google store do not honor the trade value. They refuse to return the device even if you pay for shipping back. They literally stole my iPhone 14 max pro do for 300 bucks

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Loss:
$400
Pros:
  • There is no pro

Preferred solution: Full refund

User's recommendation: Do not use that store. Just go to Best buy.

iria w

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Verified Buyer
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I want a refund of my money back from tinder application 139pln

Google Store - I want a refund of my money back from tinder application 139pln
Google Store - I want a refund of my money back from tinder application 139pln - Image 2
Google Store - I want a refund of my money back from tinder application 139pln - Image 3

I subscribed to Tinder last month and you guys went and renewed it without my permission. I want my money back. The amount is 139 PLN.

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Preferred solution: Full refund

PaulDaniel A

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Garanție für Handy

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Google Store - Garanție für Handy
Google Store - Garanție für Handy - Image 2

Guten Morgen, ich habe eine Bestellung mit der Bestellnummer GS.2500-57**-**23 vom 5. Oktober 2023 aufgegeben und nun die Paketgarantie erhalten.

Dies ist möglich, Sie können uns auch eine Garantie per E-Mail zusenden, sobald Sie den Grund persönlich sehen können. Danke.

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Preferred solution: Deliver product or service ordered

Brenda H Bsx
map-marker Arlington, Tennessee

EF4E8OJBOKVGELTCard

Google Store - EF4E8OJBOKVGELTCard
Google Store - EF4E8OJBOKVGELTCard - Image 2

Got the wrong card last week at the Walgreens last Saturday sent someone else too buy me a card they got wrong one

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Jaquin Vgj

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Verified Reviewer
| map-marker Las Vegas, Nevada

I have problem with a google play card

Aand well guys it's like this i can't stand getting the runaround yaknow and that exactly what happened here guys i mean *** i called them had to bring up my dial pad and press wat one fior English and all thay madness and hen using as little words as possible explain my issue (what chu was that the two cards i had gotten werent working and they then said that they were giing to transfer me to a "google office"that wad responsible for my issue and wgen is he office pocked up they daud the hat they were closed?!??

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User's recommendation: Don't get these cards!?!?

Muhammet K Plx

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Verified Reviewer
| map-marker Mount Laurel, New Jersey

Hi..I

Hi, I changed my phone a few days ago. Now, I have a new phone, but I didn't change my phone number.

On my new phone, Google is asking for a code number. I think the code number was sent to my old phone. On my new phone, I can't sign in. I need help.

Thank you so much for helping. My email is 'mkarslan6179@***.com' and my phone number is 845502****.

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Manna Y

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Verified Buyer
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Verified Reviewer

Google pixel 7pro not working and it is under warranty

Google Store - Google pixel 7pro not working and it is under warranty

I have putted the phone on charger and it is getting charged but after 1hrs I checked and found Suddenly my phone stopped working and not charging and opening so have trying to connect the customer. Are to solve the the issue

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User's recommendation: Phone is ok but suddenly it was stopped working and screen gone to black

Jimmy R Wzb

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Verified Reviewer

Wrong phone number it calls Assurant

Refund my $5 from Google Chrome store because it does not work on a cell phone and it does not tell you that before you pay

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Loss:
$5

Preferred solution: Full refund

User's recommendation: Do not give the 800 number

Brittain Whz

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Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hamilton, Ohio

Reembolso

Nesecito los Reembolso urgente ya que fueron fraudes uno se compró con Ath y el otro en efectivo nesecito me llamen para dar más detalles y me puedan ayudar se lo voy agradecer 513-690-****

gracias

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User's recommendation: Reembolso

Martin K Lrc

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Verified Reviewer

My son died and I have his google phone and tablet

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I would like to use his phone and tablet but I can't get any assistance from Google. How can I transfer these to me?

There are all sorts of "fixes" on the internet but they concern me.

I would like to use his phone and tablet but I can't get any assistance from Google.

How can I transfer these to me? There are all sorts of "fixes" on the internet but they concern me.

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Preferred solution: tech assistance on how to transfer these devices to my account

Jorge G Ubu

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Verified Reviewer

Wrong color Nest Hub Max

I ordered a Nest Hub Max and I wanted a white-colored one, but I noticed you're sending me a charcoal-colored one.

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Preferred solution: A white colored Nest Hub Max, instead of a charcoal colored one.

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